The Trademark Express (“The Trademark Express,” “we,” “us,” or “our”) respects your privacy and takes reasonable steps to handle personal information responsibly.

    This Privacy Policy explains how we may collect, use, disclose, retain, and protect information when you visit our website, communicate with us, request information, or use our trademark, intellectual-property, and business-related services.

    We encourage you to read this Privacy Policy carefully so you understand our approach to personal information.

  • Information We Collect

    The information we collect depends on how you interact with our website and services.

    Information You Provide Directly

    You may provide information when you:

    • Submit a contact form.
    • Request a consultation.
    • Request information about a service.
    • Purchase or request a service.
    • Communicate with our team.
    • Submit documents for a filing or search.
    • Create or maintain an account, where applicable.
    • Subscribe to communications.
    • Provide billing or payment information.
    • Respond to communications from us.

    This information may include your name, business name, email address, telephone number, mailing address, billing information, trademark information, business information, documents, correspondence, and other information relevant to your request.

    For certain intellectual-property services, we may need additional information relating to a trademark, copyright, patent, business, applicant, owner, filing, or other matter.

    Information Collected Automatically

    When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics tools, advertising technologies, security tools, or similar technologies.

    This may include:

    • IP address.
    • Browser type.
    • Device type.
    • Operating system.
    • Pages visited.
    • Referring website.
    • Approximate location derived from technical information.
    • Date and time of visits.
    • Website interactions.
    • General usage information.

    We may use this information to understand website activity, maintain functionality, troubleshoot problems, improve website performance, and help protect our systems.

  • Cookies and Similar Technologies

    Our website may use cookies, pixels, tags, analytics technologies, and similar tools.

    These technologies may help us:

    • Keep the website functioning.
    • Remember certain preferences.
    • Understand website traffic.
    • Measure website performance.
    • Identify technical problems.
    • Improve website content.
    • Understand marketing activity.
    • Support advertising measurement where applicable.

    Some technologies may be provided by third-party service providers.

    Your browser may allow you to control or block certain cookies. Disabling cookies may affect some website functionality.

  • How We Use Information

    We may use personal information for legitimate business and service purposes, including to:

    • Respond to inquiries.
    • Provide requested services.
    • Communicate about an active matter.
    • Prepare or coordinate filings.
    • Conduct requested searches.
    • Process payments.
    • Provide customer support.
    • Schedule consultations.
    • Send service-related notices.
    • Maintain business records.
    • Verify information where reasonably necessary.
    • Improve our website and services.
    • Analyze website usage.
    • Prevent fraud, misuse, and unauthorized activity.
    • Protect our website, systems, personnel, and users.
    • Comply with legal and regulatory obligations.
    • Establish, exercise, or defend legal claims.
    • Send marketing communications where permitted.

    We seek to collect and use information that is reasonably relevant to these purposes. The FTC advises businesses to collect only information they have a legitimate business need for and to retain it only as long as necessary.

  • How We Share Information

    We do not treat your personal information as publicly available simply because you provide it through our website.

    We may share information with appropriate parties when reasonably necessary to operate our business or provide requested services.

    These parties may include:

    • Employees and authorized personnel.
    • Attorneys or professional service providers.
    • Filing and intellectual-property service providers.
    • Payment processors.
    • Website hosting providers.
    • Information technology providers.
    • Customer relationship management providers.
    • Email and communication providers.
    • Analytics providers.
    • Security and fraud-prevention providers.
    • Government agencies and filing offices.
    • Other service providers assisting with your requested matter.

    We may also disclose information when required by law, legal process, court order, subpoena, or governmental request, or when disclosure is reasonably necessary to protect our rights, users, property, or operations.

    Third-party providers may have their own privacy practices. We encourage users to review the privacy policies of services they interact with. The FTC similarly notes that third-party services may collect information under their own privacy policies.

  • Intellectual Property Filing Information

    Certain information associated with trademark, patent, copyright, and business filings may become part of a public record when submitted to a government agency or other public filing system.

    The Trademark Express cannot control information that becomes publicly accessible through a government registry or filing system.

    Before submitting information to a government agency, clients should understand that the applicable agency may make certain filing information publicly available according to its rules and procedures.

  • Payment Information

    If you purchase services, payment information may be processed by third-party payment providers.

    We may receive limited transaction-related information, such as payment status, transaction date, amount, and related billing information.

    Payment card information may be handled directly by the applicable payment processor rather than stored by us.

    The specific information collected and retained depends on the payment provider and the payment method used.

  • Marketing Communications

    Where permitted by applicable law, we may use your contact information to send newsletters, updates, service information, promotional messages, or other communications.

    You may opt out of marketing emails by using the unsubscribe mechanism included in the communication or by contacting us.

    You may still receive essential communications relating to services you have requested or purchased.

  • Data Security

    We use reasonable safeguards intended to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

    Depending on the nature of the information and our systems, safeguards may include access controls, secure service providers, technical protections, organizational procedures, and other reasonable security measures.

    However, no method of electronic storage or transmission over the internet is completely secure.

    The FTC recommends that businesses use reasonable security practices appropriate to the type and sensitivity of information they maintain.

  • Data Retention

    We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business and transaction records, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

    Retention periods may differ depending on the type of information and the nature of the service.

    When information is no longer reasonably required, we may delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable requirements and our internal practices.

  • Third-Party Websites

    Our website may contain links to third-party websites, including government agencies, payment providers, technology platforms, social networks, or other resources.

    Once you leave our website, the third party's privacy practices and terms may apply.

    We are not responsible for the privacy, security, content, or practices of third-party websites.

  • Children's Privacy

    Our website and services are intended for adults and businesses.

    We do not knowingly seek to collect personal information from children under 13 through the website.

    If you believe that a child has provided personal information to us, please contact us so we can review the matter and take appropriate action where required.

    The Children's Online Privacy Protection Act (COPPA) imposes additional requirements on covered websites and services that collect information from children.

  • Your Privacy Choices

    Depending on applicable law, you may have rights relating to your personal information.

    These may include the ability to:

    • Request information about personal information we maintain about you.
    • Request correction of inaccurate information.
    • Request deletion of certain information.
    • Request information about how personal information is used or disclosed.
    • Opt out of certain marketing communications.
    • Exercise other rights provided by applicable state privacy laws.

    Certain rights may be subject to legal exceptions, verification requirements, or other limitations.

    To make a privacy-related request, contact us using the information provided below.

  • State Privacy Rights

    Certain U.S. states have enacted privacy laws that provide residents with specific rights concerning personal information.

    Whether a particular right applies depends on factors such as your state of residence, the nature of our business, the information involved, and applicable legal thresholds.

    Where applicable, we will handle valid privacy requests according to the requirements of the relevant law.

    If The Trademark Express becomes subject to additional state privacy requirements, this Privacy Policy may be updated to describe those obligations.

  • International Visitors

    Our business is based in the United States. If you access our website from outside the United States, your information may be processed in the United States or other locations where our service providers operate.

    Privacy and data-protection laws may differ between jurisdictions.

    Where applicable law provides additional rights or protections, we will address them as required by that law.

  • Do Not Track

    Some browsers provide a “Do Not Track” setting.

    Because there is not a single universally accepted technical standard governing all Do Not Track signals, our website may not respond to every such signal.

    We may continue to use cookies and similar technologies as described in this Privacy Policy.

  • Changes To This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our services, website, technology, legal requirements, or privacy practices.

    When we make changes, we may update the Effective Date at the top of this page.

    We encourage you to review this page periodically for the latest version.

  • Contact Us

    If you have questions about this Privacy Policy or want to submit a privacy-related request, contact us:

    The Trademark Express
    Email: info@thetrademarkexpress.com
    Phone: 1 (877) 395-5064

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